AI chatbot for Shopify
AI that actually
sells, supports, and scales.
Most store traffic leaves unanswered. Chatkit stays with shoppers — guiding them to the right product, answering pre-sale and support questions, and routing the rest to your team. Trained on your catalog, your policies, your brand.
Store assistant
Online · typically responds in 0.3s
The cashmere crewneck in camel — soft, tailored, an everyday staple.
Cashmere Crewneck · Camel
$128
The quilted bomber in sand and olive. Insulated, easy over a tee.
Quilted Bomber · Sand
$198
Two easy ones: the Multi-Stick + Brush, and Cosmic Rain hydrating mist.
Multi-Stick + Brush
$42
Cosmic Rain Mist
$22
The Kapalua in charcoal — breathable mesh, leather overlays, all-day comfort.
Kapalua · Charcoal
$150
Perfect Pot · Black
$165 · In stock
Cosmic Rain Mist
$22 · In stock
Trusted by Shopify brands
Loved by Shopify merchants worldwide
Built exclusively for Shopify
One-click install · Auto-syncs your catalog · Works with any theme
Most of your traffic is already gone.
Around 97% of visitors to a typical Shopify store leave without buying. They had questions. They hesitated. Nobody was there.
97%
of Shopify visitors leave without buying
97%
of visitors leave without buying
1.4%
Average Shopify conversion rate
70%
of carts abandoned before checkout
Chatkit engages, answers, supports, and sells — converting more of that lost traffic into revenue.
One AI chatbot for Shopify — discovery, sales, and support.
Your customers get instant, accurate answers. You convert more of the visitors who would otherwise bounce — and fewer tickets, without adding headcount.
Product discovery
Shoppers describe what they want in plain language. Chatkit searches your catalog and surfaces the right products instantly — a personal shopper on every page.
Sales assistant
Answers pre-sale questions on sizing, shipping, and compatibility. Recommends bundles and nudges hesitant buyers toward checkout without being pushy.
Support agent
Handles order status, returns, and FAQs without you lifting a finger. When something needs you, it routes to your inbox with full context.
95%
Questions resolved without a ticket
0.3s
Average response time
24/7
Always on, even when you're not
5 min
From install to live on store
Live on your store in minutes.
Install from the Shopify App Store, customise to your brand, go live. No code, no developers.
01
Install and connect
One click from the Shopify App Store. Chatkit auto-syncs your products, collections, pages, and policies to train your assistant.
- Catalog synced automatically
- Pages and policies imported
- Brand colours auto-detected
248 products synced
02
Customise your assistant
Set the voice, tone, welcome message, and what it should do when it doesn't know. Preview live before pushing to your store.
- Match your brand voice
- Add custom knowledge & FAQs
- Live preview as you edit
Your store assistant
Quilted Bomber · Sand
$198 · In stock
03
Go live
Toggle the App Embed in your Shopify theme and you're on. Monitor conversations, see what shoppers ask, step in any time.
- One-toggle theme activation
- Real-time monitoring
- Seamless human handoff
Your store's command centre.
Every conversation, every signal, every escalation — in one calm dashboard built for merchants who'd rather be merchandising.
On-brand chat widget
Pixel-matches your store's look and feels native to your theme. No iframes, no awkward branding.
Train with your knowledge
Add FAQs, policies, docs, and URLs. The more it learns, the better it sells and supports.
Seamless human handoff
When the AI can't resolve it, conversations land in your inbox with full context. Your team picks up without missing a beat.
“Since switching to Chatkit, our support volume is down 60% and our conversion is up 11%. It pays for itself the first week.”
Emily
Founder, DIPSODA
Put AI to work on your store.
Convert more of the traffic you're already paying for. Join Shopify merchants using Chatkit to sell more and support better — without adding headcount. Free plan, no credit card.