AI that actually
sells, supports, and scales.
Chatkit is an agentic AI assistant for Shopify stores. It guides shoppers to the right product, answers pre-sale and support questions, and routes the rest to your team — trained on your catalog, your policies, your brand.
Free plan available · Live in under 5 minutes · No credit card
Loved by Shopify merchants worldwide
Store assistant
Online · typically responds in 0.3s
Alpine Shell · Navy
$189 · In stock
Built exclusively for Shopify
One-click install · Auto-syncs your catalog · Works with any theme
Discovery, sales, and support — one agent.
Your customers get instant, accurate answers. You get higher conversion and fewer tickets — without adding headcount.
Product discovery
Shoppers describe what they want in plain language. Chatkit searches your catalog and surfaces the right products instantly — a personal shopper on every page.
Sales assistant
Answers pre-sale questions on sizing, shipping, and compatibility. Recommends bundles and nudges hesitant buyers toward checkout without being pushy.
Support agent
Handles order status, returns, and FAQs without you lifting a finger. When something needs you, it routes to your inbox with full context.
95%
Questions resolved without a ticket
0.3s
Average response time
24/7
Always on, even when you're not
5 min
From install to live on store
Live on your store in minutes.
Install from the Shopify App Store, customise to your brand, go live. No code, no developers.
Install and connect
One click from the Shopify App Store. Chatkit auto-syncs your products, collections, pages, and policies to train your assistant.
- Catalog synced automatically
- Pages and policies imported
- Brand colours auto-detected
248
Products
12
Pages
Customise your assistant
Set the voice, tone, welcome message, and what it should do when it doesn't know. Preview live before pushing to your store.
- Match your brand voice
- Add custom knowledge & FAQs
- Live preview as you edit
Your store assistant
Go live
Toggle the App Embed in your Shopify theme and you're on. Monitor conversations, see what shoppers ask, step in any time.
- One-toggle theme activation
- Real-time monitoring
- Seamless human handoff
Your store's command centre.
Every conversation, every signal, every escalation — in one calm dashboard built for merchants who'd rather be merchandising.
On-brand chat widget
Pixel-matches your store's look and feels native to your theme. No iframes, no awkward branding.
Train with your knowledge
Add FAQs, policies, docs, and URLs. The more it learns, the better it sells and supports.
Seamless human handoff
When the AI can't resolve it, conversations land in your inbox with full context. Your team picks up without missing a beat.
“Since switching to Chatkit, our support volume is down 60% and our conversion is up 11%. It pays for itself the first week.”
Dan Stevens
Founder, LaunchTip
Put AI to work on your store.
Join Shopify merchants using Chatkit to sell more and support better — without adding headcount. Free plan, no credit card.