The chatbot for Shopify that sells, supports, and scales.
Chatkit is an AI chatbot for Shopify stores. It guides shoppers to the right product, answers pre-sale and support questions 24/7, and routes the rest to your team — trained on your catalog, your policies, your brand.
Get started free
Free plan available · Live in under 5 minutes · No credit card
Loved by Shopify merchants worldwide
95%
Questions resolved without a ticket
0.3s
Average response time
24/7
Always on, even when you're not
5 min
From install to live on store
One AI chatbot for discovery, sales, and support.
Your customers get instant, accurate answers. You get higher conversion and fewer tickets — without adding headcount.
Product discovery
Shoppers describe what they want in plain language. The chatbot searches your Shopify catalog and surfaces the right products instantly — a personal shopper on every page.
Sales assistant
Answers pre-sale questions on sizing, shipping, and compatibility. Recommends bundles and nudges hesitant buyers toward checkout without being pushy.
Support agent
Handles order status, returns, and FAQs without you lifting a finger. When something needs you, it routes to your inbox with full context.
A chatbot for Shopify, managed from one calm dashboard.
Every conversation, every signal, every escalation — in one place built for merchants who'd rather be merchandising.
Train it on your store
Add FAQs, policies, docs, and URLs. The more your Shopify chatbot learns, the better it sells and supports.
Seamless human handoff
When the AI can't resolve it, conversations land in your inbox with full context so your team picks up without missing a beat.
Add a chatbot to your Shopify store in minutes.
Install from the Shopify App Store, customise to your brand, go live. No code, no developers.
Install and connect
One click from the Shopify App Store. Chatkit auto-syncs your products, collections, pages, and policies to train your chatbot.
Customise your chatbot
Set the voice, tone, and welcome message. Preview live before pushing it to your store.
Go live
Toggle the App Embed in your Shopify theme and your AI chatbot is on. Monitor conversations and step in any time.
Chatbot for Shopify, answered.
Everything you need to know about adding an AI chatbot to your Shopify store.
Is Chatkit a chatbot for Shopify?
Yes. Chatkit is an AI chatbot built specifically for Shopify stores. It installs from the Shopify App Store, automatically syncs your products, collections, pages, and policies, and answers shopper questions in real time — trained entirely on your store.
How much does the Shopify chatbot cost?
Chatkit has a free plan so you can launch a chatbot on your Shopify store at no cost and with no credit card. Paid plans add higher conversation volumes and advanced features as you grow.
Does the chatbot work without code?
No code or developers required. You install Chatkit from the Shopify App Store, toggle the App Embed in your theme, and your AI chatbot is live on your storefront in minutes.
Can the chatbot handle customer support 24/7?
Yes. The Shopify chatbot answers order, shipping, returns, and FAQ questions around the clock. When a conversation needs a human, it routes to your inbox with full context for a seamless handoff.
Will the chatbot recommend products and help me sell?
Absolutely. Chatkit acts as an AI sales assistant — it understands plain-language requests, searches your catalog, recommends the right products and bundles, and nudges hesitant shoppers toward checkout.
Does the chatbot match my Shopify store's branding?
Yes. The chat widget pixel-matches your store's look and feels native to your theme — no iframes and no awkward third-party branding.
Launch your Shopify chatbot today.
Join Shopify merchants using Chatkit to sell more and support better — without adding headcount. Free plan, no credit card.