Free forever plan

The free chatbot for Shopify.

Yes — really free. Install Chatkit's AI chatbot on your Shopify store on the free plan: trained on your catalog, answering shoppers 24/7. No code, no credit card, live in five minutes.

Free plan available · Live in under 5 minutes · No credit card

Free plan No credit card
$0 / free forever
  • AI chatbot trained on your store
  • Automatic product & catalog sync
  • Instant product recommendations
  • Pre-sale & support answers, 24/7
  • On-brand chat widget for your theme
  • No code and no developers required
Install free on Shopify

$0

To install and get started

5 min

From install to live on store

24/7

Always-on answers for shoppers

No card

Required to launch the free plan

What you get for free

A real AI chatbot for Shopify — at no cost.

The free plan isn't a stripped-back demo. It's a working AI chatbot trained on your store, ready to sell and support from day one.

AI chatbot trained on your store

Automatic product & catalog sync

Instant product recommendations

Pre-sale & support answers, 24/7

On-brand chat widget for your theme

No code and no developers required

What's free vs paid

Free to start. Paid only when you grow.

No catch and no hidden fees. Everything below is free — paid plans simply add more usage and capacity as your store scales.

Free plan

Included
  • Install and go live for free
  • AI answers trained on your catalog & policies
  • Product discovery and recommendations
  • On-brand widget that matches your theme
  • Conversation history and basic insights

As you grow

Paid plans
  • Room for more conversations as traffic grows
  • More knowledge sources to train on
  • Advanced automations and team features
  • Higher usage limits for busy stores
See pricing as you scale
Setup

How to add a free chatbot to your Shopify store.

Three steps, no developers, no cost. You'll be live before your coffee's cold.

01

Install free from the Shopify App Store

One click, no credit card. Chatkit auto-syncs your products, collections, pages, and policies to train your free chatbot.

02

Customise it to your brand

Set the voice, welcome message, and what it should do when it doesn't know. Preview live before publishing.

03

Toggle it live on your store

Flip the App Embed in your Shopify theme and your free AI chatbot is answering shoppers in minutes.

Why merchants start free

Everything a Shopify store needs from a chatbot.

The free plan does the heavy lifting — selling, answering, and capturing leads — so you can see the value before you ever think about upgrading.

Free AI chatbot widget on a Shopify storefront

Help shoppers find products

Customers describe what they want in plain language and the chatbot surfaces the right products from your catalog instantly.

Answer questions 24/7

Sizing, shipping, returns, order status — the free chatbot handles common questions around the clock so you don't have to.

Capture and qualify leads

It collects emails and qualifies interest naturally during conversations, turning browsers into contacts you can follow up with.

FAQ

Free chatbot for Shopify, answered.

The honest answers to what's free, what's not, and how to get started.

Is there really a free chatbot for Shopify?

Yes. Chatkit offers a genuinely free plan, so you can add an AI chatbot to your Shopify store, train it on your catalog, and go live without paying anything and without a credit card.

Is the free plan free forever?

Yes — the free plan is free to keep using. You only ever move to a paid plan if you choose to, as your store grows and you need more usage.

What's included in the free chatbot plan?

The free plan includes an AI chatbot trained on your store, automatic catalog sync, product recommendations, 24/7 pre-sale and support answers, and an on-brand chat widget that matches your theme — all with no code.

What's the catch?

There isn't one. Chatkit is free to install and use. Paid plans simply add more usage and advanced capabilities for higher-traffic stores as you scale — you can see the details on our pricing page whenever you're ready.

Do I need a credit card to start?

No. You can install the chatbot from the Shopify App Store and launch it on the free plan without entering any payment details.

Can I upgrade later as my store grows?

Absolutely. Start free and move to a paid plan only when you need more usage or advanced features. Your setup, branding, and training carry over.

Does the free chatbot work without code?

Yes. There's nothing to code. You install Chatkit, toggle the App Embed in your Shopify theme, and the chatbot is live on your storefront.

Will the free chatbot match my store's branding?

Yes. The chat widget pixel-matches your store's look and feels native to your theme — no iframes and no awkward third-party branding, even on the free plan.

Related: Chatbot for Shopify · Pricing

Ready when you are

Add your free Shopify chatbot today.

Install Chatkit on the free plan and let AI sell and support for you — no code, no credit card, no catch.