97% of your traffic is already gone.
The average Shopify store converts around 3%. The other 97% had questions, hesitated, and left — because nobody was there. Every unanswered sizing, shipping, or returns question is a cart that never happens.
97%
of Shopify visitors leave without buying. An AI Agent stays with them.
3%
Average store conversion — 97% of paid traffic walks away
24/7
Questions arrive overnight. Your team does not.
Hours
Burned every week on “where is my order?” and returns
Unanswered questions
A shopper unsure about sizing, materials, or shipping abandons the cart rather than emailing and waiting.
After-hours silence
Intent does not keep office hours. Overnight tickets pile up and buyers move on to a store that answers.
The same tickets, again
“Where is my order?” and “What’s your returns policy?” eat hours that should go to real conversations.
One agent that sells and supports.
From the first question to after delivery, the whole journey happens in one conversation — grounded in your real catalog and policies.
Product discovery
Shoppers describe what they want in plain language and the agent finds the right products from your catalog — no menu-digging required.
Recommendations & bundles
It suggests complementary products and bundles inside the chat, lifting order value the way a great in-store associate would.
Order tracking
Customers ask “where is my order?” and get a live status in seconds, without opening a ticket or leaving the page.
24/7 support & handoff
Shipping, returns, and FAQ questions are answered instantly from your policies, with a smooth handoff to your team when needed.
Designed for Shopify
An agent that knows your entire catalog.
From apparel to beauty to homeware, Chatkit learns every product you sell and recommends the right one.
AI Agent questions, answered.
What is an AI Agent for Shopify?
An AI Agent is a trained assistant that lives on your storefront. Shoppers ask it questions in plain language — it recommends products, answers pre-sale and support questions, tracks orders, and hands off to your team when a human is needed. Unlike a generic chatbot, it is trained on your catalog, policies, and brand.
Why do I need an AI Agent if my store already has a search bar?
Search only works if the shopper already knows what to type. Most visitors arrive with a question, a hesitation, or a vague intent — and leave. The average Shopify store converts around 3%, which means 97% of the traffic you already paid for walks away. An AI Agent stays with them.
Can an AI Agent actually increase sales?
Yes. It turns browsing into buying by surfacing the right products, suggesting complementary items and bundles, and answering the pre-purchase questions that otherwise kill a cart. Removing friction at the moment of intent lifts conversion and average order value.
Does an AI Agent replace my support team?
It handles the repetitive questions — shipping, returns, order status, sizing — 24/7, so your team only sees the conversations that genuinely need a human. Chatkit hands off to a live agent in the same thread whenever it is needed.
How does the AI Agent know about my products?
It reads your catalog, collections, and policies automatically, so answers and recommendations are grounded in your real store. You can also add supporting knowledge and rules to shape how it responds.
Do I need code to add an AI Agent to Shopify?
No. Chatkit installs from the Shopify App Store in a click, learns your store automatically, and goes live without any development work. Most merchants are live in under five minutes.
Add an AI Agent in minutes.
Chatkit is the AI Agent built for Shopify merchants. It recommends products, answers from your catalog and policies, tracks orders, and hands off to your team — all in one chat. Free plan, no credit card.